We have put together some frequently asked question and tried to answer them as best we could
If you have any problems please check the help or you can put up a question on thebulletin board and we'll get back to you as soon as possible.
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Q
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I can't send a note. What can I do? |
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A
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1.
Check if the receiver has the DK Notes program running on their computer.
All participants must have the program installed and running
for the sending of notes to work. 2. Check the protocol, see if the right protocol has been installed and if not, you are going to have to set in the right one. For a network add in a NetBEUI and for the Internet add in a TCP/IP in your Networking 3.Check to see that there is nothing wrong with your network. Make sure to check all connections, the server, the network program and that each of the computers are all working fine 4.Check to see if access though the net has not been limited for security reasons. |
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Q
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Is it possible to change the font on the desktop? |
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A
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Changing the font from 'New Note' from 'Environmental Setup'will also change the font shown in the desktop icons. |
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Q
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'Where do you change the colors for the User custom colors? |
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A
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You can change these colors in 'Option' in 'Environmental Setup' by clicking on User Custom Colors. |
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Q
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When is 'User Custom Colors' used? |
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A
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User Custom Colors are used when choosing background colors for new notes from the main menu and is used by the Random background colors rotation. |
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Q
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How can you find notes that are hidden? |
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A
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To find a hidden note go to the main menu and place the pointer over 'Go To' when the sub menu of the note list pops up the notes with no icons next to them are the hidden ones. Go over and choose the one you want an it will open it directly. |
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Q
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When a title is entered the tile is shown when the note is minimized, What if I don't want the title shown? |
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A
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Go to 'Option' in 'Environmental Setup' and there's a check box next to 'show title when minimized' just don't check that box. |
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Q
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How can I get the alarm sound to come from the PC Speaker? |
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A
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Go to 'Sound Effects' in 'Environmental Setup' and check the box next to 'PC Speaker'. |
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Q
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How can I move a note in a binder to the desktop? |
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A
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Use the Drag & Drop method. Open a binder with the note you want in it and click on the wanted note with the left mouse holding it down while dragging the note to the desktop and let go there. |